Public Subprocessors Register
Current public register of the subprocessors Jadita uses to operate the platform.
- Version:
- 2.1
- Effective date:
- September 20, 2026
Jadita uses the following service providers to operate the platform.
| Subprocessor | Purpose | Main active processing location |
|---|---|---|
| Databricks, Inc. (Neon Platform Services) | Managed PostgreSQL database hosting | Frankfurt, Germany / EU |
| Fly.io, Inc. | Application hosting and database backup/restore compute | Frankfurt, Germany / EU |
| Cloudflare, Inc. | Frontend/landing delivery, DNS and R2 object storage | EU for R2 clinical/database-backup storage; global edge for frontend delivery and technical metadata |
| Scaleway S.A.S. | Transactional email delivery and operational alert email | Paris (`fr-par`), France / EU |
| Google LLC / Google Cloud | reCAPTCHA security, fraud and abuse prevention on public forms | Global |
Notes
- Secure Files is currently disabled in production and is not yet generally available.
- GitHub is not in the production customer-data backup/restore path.
- Resend is no longer used in the active production email runtime.
- User-selected external calendar providers are not automatically Jadita subprocessors; they receive data only when a customer or user explicitly configures an external calendar subscription/export.